Thank you for sharing your feedback. We are very sorry to hear about your recent experience and apologize for the inconvenience. We work hard to ensure that our customers receive the best service and the exact product they expect, but it is clear that we fell short in the matter you experienced. Your satisfaction is essential to us and we are committed to making things right. Pls kind reply our message so that we can resolve your issue immediately. Once again, we apologize for the inconvenience and thank you for bringing this to our attention. We appreciate your patience and hope to regain your trust in the future.

Thank you for your kind comments. We will try to do better.